Privacy Policy

1. Introduction

At supacoach GmbH ("supacoach," "we," "our," or "us"), protecting your privacy and personal data is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use the supacoach platform. It also outlines your rights under applicable laws, including:

• General Data Protection Regulation (GDPR) for users in the European Union (EU) and European Economic Area (EEA).
• Swiss Federal Act on Data Protection (revDSG) for users in Switzerland.
• Other relevant privacy laws as required for compliance with data providers and applicable jurisdictions.

2. Information We Collect

2.1 Personal Information

• Name, email address, and contact information
• Profile information (age, gender, fitness level, training goals)
• Account credentials and preferences

2.2 Activity Data

• Workouts, GPS tracks, speed, distance, cadence, power, heart rate, and other performance metrics from your wearable devices.
• Performance metrics and progress tracking
• Training plans and coaching interactions
• Files uploaded to our platform (FIT files, GPX files, activity data)

2.3 Location Data

With your express consent, we may collect location data from your activities to provide route mapping and location-based training insights. You can revoke this consent at any time through your device settings or by contacting us directly.

2.4 Technical Information

• Device information and operating system
• App usage patterns and performance data
• Log data and analytics information

3. How We Use Your Information

• Provide and improve our coaching and training services
• Generate personalized training plans and recommendations
• Analyze your performance and progress
• Enable communication between coaches and athletes
• Provide customer support and respond to inquiries
• Send service-related communications and updates
• Ensure platform security and prevent fraud

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or transfer your personal information to third parties for commercial purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• With your coach (if you're an athlete) or athletes (if you're a coach), as necessary for training services
• With service providers who assist in platform operations (subject to strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer (with notice to users)

5. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We do not retain user data longer than needed for the reasonable operation of our application unless you provide express consent for extended retention.

You may request deletion of your data at any time by contacting us. Upon deletion request, we will remove your data within 30 days, except where retention is required by law.

6. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Consent Withdrawal: Revoke consent for data collection, including location data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services and Garmin Connect IQ

8.1 Garmin Connect IQ Applications

Important Notice: If you use our Garmin Connect IQ applications, please be aware that any data submitted to our applications is submitted directly to supacoach and not to Garmin. Garmin has no responsibility or liability for any data you provide to our applications.

8.2 Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we collect, use, or disclose your information, we will notify you by email or through our Service before the changes take effect. We will not change the URL or location of this privacy policy without providing proper redirects to the new location.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

13. Legal Compliance

This Privacy Policy is designed to comply with applicable laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Federal Trade Commission regulations. We are committed to maintaining compliance with all applicable privacy laws in jurisdictions where we operate.